Terms of Service

1. Nature of Services (Business-to-Business Digital Consulting)

Swapify LLC provides business-to-business (B2B) digital marketing consulting services, including Twitter/X growth consulting and strategy sessions, account audits, content strategy, content production and ghostwriting, organic community management, and monthly account management retainers (collectively, the "Services"). Our Services are intended for founders, creators, executives, and businesses seeking to grow and manage their professional presence on Twitter/X. By purchasing our Services, you represent that you are acting for business or professional purposes and not as a consumer.

All Services are delivered digitally. Deliverables may include audit reports, strategy briefs, content calendars, drafted posts and threads, analytics reviews, and access to collaborative workspaces (such as Notion). No physical goods are sold or shipped under these Terms.

2. Scope of Work and Engagement

The specific scope, deliverables, timelines, and fees for each engagement are defined by the package selected on our website or by a written proposal, statement of work, or email confirmation agreed between the parties (the "Engagement Terms"). Engagement Terms are incorporated into and governed by these Terms. Any work requested outside the agreed scope will be quoted separately and requires written approval before it begins.

Our current packages are: (a) the Twitter/X Growth Consulting & Strategy Session, a one-time engagement priced at US$550.00; (b) the Monthly Twitter/X Growth Consulting Retainer, a recurring engagement priced at US$850.00 per month; and (c) Bespoke Multi-Account Growth, a custom engagement quoted individually. Prices are stated in United States dollars (USD) and exclude any applicable taxes unless stated otherwise on the invoice.

3. Organic Growth Commitment and No Guarantee of Results

We grow accounts using organic methods only: manual engagement, strategic content, and community building. We do not use bots, automation tools that violate platform rules, purchased followers, engagement pods, or any practice that breaches the Twitter/X Terms of Service. We will not accept instructions to do so.

Because audience growth depends on factors outside our control — including platform algorithms, policy changes, market conditions, and the Client's own participation — we do not guarantee any specific number of followers, impressions, engagements, leads, sales, or revenue. Any figures discussed are estimates based on experience and are not promises of performance.

4. Client Responsibilities

• Provide timely access, information, brand guidelines, and approvals reasonably required for us to perform the Services.
• Ensure you own or are authorized to manage every Twitter/X account you ask us to work on.
• Review drafted content and notify us of any factual errors, confidential information, or objections before publication where an approval workflow has been agreed.
• Comply with the Twitter/X Terms of Service and all applicable laws, including advertising, disclosure, and intellectual property laws.
• Maintain the security of your own account credentials and use platform-native delegation features where available.

Delays caused by the Client's failure to provide access, information, or approvals may extend delivery timelines and do not entitle the Client to a refund or credit.

5. Fees, Upfront Billing, and Payment via Stripe

All fees are billed upfront. One-time packages are invoiced in full before work commences. Monthly retainers are invoiced in advance of each monthly service period and renew automatically each month until cancelled in accordance with our Refund & Cancellation Policy. Payments are processed securely through Stripe, our third-party payment processor; we do not store your full payment card details on our systems. By providing payment information, you authorize us and Stripe to charge the applicable fees.

Invoices are due upon receipt unless otherwise stated. Work is scheduled only after payment has settled. Amounts more than fourteen (14) days overdue may result in suspension of Services until payment is received. The Client is responsible for any bank fees, currency conversion charges, or taxes applicable to the transaction.

6. Delivery and Fulfillment

All digital consulting sessions, audits, and retainer onboarding kick off within 24 to 48 hours following contract agreement and invoice settlement. All deliverables (audit reports, content schedules, and strategy briefs) are transmitted digitally via email, PDF, or dedicated collaborative workspaces. No physical goods are shipped. Strategy Session deliverables are provided within 48 hours of the recorded strategy call unless otherwise agreed in writing.

7. Refunds and Cancellation

Refunds and cancellations are governed by our Refund & Cancellation Policy, which forms part of these Terms. In summary, one-time consulting sessions and completed audits are non-refundable once work has commenced, and monthly retainer clients may cancel at any time by providing fourteen (14) days' written notice before the next monthly renewal date.

8. Intellectual Property

Upon receipt of full payment, the Client owns all final deliverables created specifically for the Client, including drafted posts, threads, content calendars, audit reports, and strategy documents. Swapify retains ownership of its pre-existing materials, methodologies, templates, frameworks, and know-how, and grants the Client a non-exclusive, perpetual license to use any such materials to the extent they are incorporated into the deliverables. Swapify may reference the Client as a customer and describe non-confidential, aggregated results in its own marketing unless the Client opts out in writing.

9. Confidentiality

Each party will keep confidential any non-public business information disclosed by the other party in connection with the Services, and will use it only to perform or receive the Services. This obligation survives termination for three (3) years and does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SWAPIFY LLC, ITS MEMBERS, MANAGERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, FOLLOWERS, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SWAPIFY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO SWAPIFY DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Swapify is not responsible for actions taken by Twitter/X or any other platform, including account suspensions, reach limitations, or policy changes, except to the extent directly caused by Swapify's breach of Section 3.

11. Disclaimer of Warranties

Except as expressly stated in these Terms, the Services are provided "as is" and Swapify disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Swapify warrants only that the Services will be performed in a professional and workmanlike manner consistent with industry standards.

12. Indemnification

The Client agrees to indemnify and hold harmless Swapify from any third-party claims, damages, and expenses (including reasonable legal fees) arising from the Client's content, products, services, breach of these Terms, or violation of applicable law or platform rules, except to the extent caused by Swapify's negligence or willful misconduct.

13. Term and Termination

These Terms apply for as long as you use the Services. Either party may terminate a retainer in accordance with the Refund & Cancellation Policy. Swapify may suspend or terminate Services immediately if the Client breaches these Terms, requests conduct that violates platform rules or law, or fails to pay fees when due. Sections 8 through 15 survive termination.

14. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-law principles. The parties agree to the exclusive jurisdiction of the state and federal courts located in Sheridan County, Wyoming, for the resolution of any dispute, and waive any objection to venue in those courts. Before filing any claim, the parties agree to attempt in good faith to resolve the dispute through direct negotiation for at least thirty (30) days.

15. General Provisions

• Entire agreement. These Terms, together with the applicable Engagement Terms, Privacy Policy, and Refund & Cancellation Policy, constitute the entire agreement between the parties.
• Amendments. We may update these Terms by posting a revised version at https://swapifyllc.com/terms/ with a new effective date. Changes apply to engagements that begin after the effective date.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
• Assignment. The Client may not assign these Terms without our written consent. Swapify may use qualified subcontractors bound by confidentiality obligations.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control, including platform outages.
• Notices. Legal notices must be sent by email to swapllc14@gmail.com or by mail to 30 N Gould St # 26768, Sheridan, WY 82801, United States.